Thanks ben! I am curious to know weather calling a congstar to congstar free? If yes I plan to buy two sims. Thanks No, congstar does not offer this option. You will need to use your included minutes for calls to congstar or pay 9 cents per minute. congstar products and services regularly win awards. In October 2018, congstar received the Handelsblatt‘Brand of the Year 2018’ Seal of Quality in the category Mobile and Telecommunications. From 2012 to 2019, Focus Money awarded congstar with the seal ‘Fairest Mobile Communications Provider’. In 2018, the readers of Europe’s leading specialist magazine for telecommunications, connect, voted congstar the ‘Mobile Communications Provider of the Year’ for the seventh year in a row. congstar products can be ordered via www.congstar.de or via the order-hotline at 0221 79700700 (Monday to Saturday from 08:00 to 22:00, Sunday from 0900 to 18:00) as well as in the Telekom shops and at selected retail partners. For those staying in Germany for a longer period (> 1 year), a mobile phone contract is recommended, as some companies may offer bonus minutes, texts or data together with other discounts or incentives; this makes it cheaper on average than a prepaid SIM card if you are a frequent user.
Please note that traditional mobile phone contracts usually have a minimum duration of 24 months and often include an automatic renewal clause if the contract has not been cancelled 3 months before expiry. However, many companies also offer mobile phone contracts that can be terminated on a monthly basis. They are slightly more expensive than traditional contracts but can be cheaper than prepaid SIM cards if you are a frequent user. Currently I am using congstar prepaid. 7,90€ for 200MB, 9,90€ for 500MB and 12,90 for 1GB. You can top up too if you go over your limit. Congstar uses the Telekom network which is all I can get where I live (the arse end of the world). EDIT: Here`s a list of DSL contracts without a minimum term. O2 offers them, too.
The Congstar offer is limited to the Cologne/Bonn/Aachen area, but the others are cheaper anyway. The mobile internet provider with the worst customer service in my opinion. Getting a replacement sim card was a real hussle for example. I cancelled my subscription meanwhile. The termination period is usually three months before the end of the minimum duration period or before the end of the renewal period. If you would like to terminate your contract, it is absolutely necessary that you do so in time. Furthermore, written cancellation (a letter) must be received within the termination period. If this is not the case, the contract will be, automatically renewed. As proof, it is recommended to use registered mail with delivery receipt (“Einwurfeinschreiben”). Ich warte schon mehr als ein Monat und habe immer noch kein Internet. Erstens musste ich auf den Techniker mehr als zwei Wochen warten, dann haben sie mir einen defekten Router geschickt. Aber man kann sich nicht verbinden, sogar wenn man einen anderen Router verwendet, weil man congstar als Anbieter gar nicht in der FritzBoxeinstellungen wählen kann! Und ich warte immer noch auf einen anderen Techniker…
Die Leute in Kundendienst können kein English sprechen, sind unfassbar inkompetent, und manche sind sogar frech und unhöflich!!! I am waiting for more than a month and still don`t have any Inetrnet. Firstly, I had to wait for the technician for more than two weeks, then congstar sent me a defective router. But one cannot connect even when another router is used, since congstar cannot be selected as provider in the Fritzboxsettings! And I am still waiting for the other technician… The people at customer service do not speak English, are incredibly incompetent, and some of them are even impudent and rude!!! Schade, dass du deinen Vertrag bei congstar kündigen möchtest. Auf dieser Seite findest du alles rund um das Thema Kündigung. Wenn du wirklich kündigen möchtest, dann nutze dazu bitte das Kündigungsformular, deinen meincongstar Zugang oder den Postweg und beachte die Rahmenbedingungen und Fristen.